Empower Your Customers
with Self-Service Ordering
Give your existing B2B customers a private, controlled portal to configure parts, get instant quotes, and place orders — on their schedule, without involving your sales team for every request.
Part of Oroox Manufacturing Commerce Cloud
Why Manufacturers Are Going Digital
Reduce friction for your best customers — let them order on demand while you stay in complete control.
Speed
Instant CNC machining quotes and sheet metal pricing — your customers never wait for a reply again.
Accuracy
Automated workflows eliminate manual errors and ensure pricing consistency across every customer account.
Scalability
Scale your contract manufacturing operations and handle high order volumes without scaling your team.
24/7 Access
A always-on B2B ordering portal your customers can use any time, from anywhere in the world.
Controlled Access Platform
A Private Ordering Portal
Built for Your Best Customers
Unlike open e-commerce, Oroox Customer Self-Service is a controlled environment. You decide who gets access, what pricing they see, and what conditions apply — while your customers enjoy a seamless self-service experience tailored to your brand.
- No public registration — only approved customers can log in
- Customer-specific pricing and conditions
- Instant pricing for CNC, sheet metal, and more
- CAD file upload with DFM validation
- Full order history and repeat order support
How It Works
From platform integration to automated production — a smooth, controlled workflow for your customers.
Seamless Website Integration — your brand, your domain, embedded directly into your site
Controlled Customer Access — you invite and approve customers; no open registration
Customer Management — assign account-specific pricing, permissions, and conditions
Product Configuration — customers configure parts or upload CAD files with guided DFM checks
Instant Pricing — real-time quotes based on materials, processes, and customer-specific rates
Feasibility & DFM Validation — automated manufacturability checks and lead time estimation
Shipping & Packaging — real-time calculation of packaging, costs, and delivery timelines
Online Ordering — one-click order placement with instant confirmation and full order history
ERP / MES Integration — orders flow automatically into your production systems
Production & Fulfillment — standardized manufacturing workflows with integrated quality control
Tracking & Transparency — customers get real-time status updates on production and delivery
Digital Ordering vs. Open Online Sales
Understand the difference between a controlled B2B portal and a public manufacturing e-commerce platform.
Open Online Sales
Designed for lead generation and acquiring new customers through a public-facing e-commerce platform.
- Open registration for all visitors
- Public pricing and product catalog
- SEO and inbound traffic focused
- Broad market reach
Oroox Digital Ordering
Built for existing relationships — a private, controlled portal that deepens loyalty and simplifies repeat business.
- Restricted access for approved customers only
- Customer-specific pricing and conditions
- Full control over relationships
- No public pricing exposure
Available For
Traditional vs. Digital B2B Ordering
Traditional Process
- Manual RFQs via email and phone
- Hours or days to prepare quotes
- Heavy reliance on account managers
- Manual ERP data entry for every order
- Inconsistent pricing across accounts
- No visibility into order status
With Oroox
- Self-service instant quoting portal
- Quotes generated in seconds
- Customers order independently 24/7
- Automated ERP and MES integration
- Customer-specific pricing enforced automatically
- Real-time production and delivery tracking
Best Manufacturing Solution
Frequently Asked
Question
Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.
Get SupportOroox is a platform that automates quoting, sales, and order processing for manufacturing companies. It analyzes uploaded CAD files, applies manufacturing rules, and instantly generates pricing and production-ready orders.
Oroox supports a wide range of materials including various metals (steel, aluminum, stainless steel, brass, copper) and processes such as laser cutting, bending, CNC milling, turning, tube cutting, and profile processing. Our platform continuously expands its material and process library.
Our AI-powered pricing engine achieves over 95% accuracy by analyzing your CAD files, material requirements, and production parameters. The system continuously learns from actual production data to improve accuracy and accounts for factors like material costs, machine time, setup costs, and post-processing requirements.
Yes! Oroox provides a complete customer portal where your clients can upload CAD files, receive instant quotes, place orders, and track production status in real-time. They receive automated notifications at each stage of the manufacturing process, from quote acceptance to shipping.
Absolutely! Oroox is designed to scale with your business. Whether you're a small job shop or a large manufacturing facility, our platform adapts to your needs with flexible pricing tiers, customizable workflows, and enterprise-grade features for larger operations.